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Shali Pai Mph

Senior Client Success Manager at Maven Clinic

Shali Pai, MPH, has a diverse work experience in various healthcare-related roles. Shali is currently working as a Client Success Manager at Maven Clinic, a leading women's and family healthcare company. In this role, they provide personalized support and care to members through a virtual platform.

Prior to Maven Clinic, Shali worked as a Senior Client Success Manager at Force Therapeutics, where they managed major hospital systems, ambulatory surgery centers, and private practices. Shali also worked as a Client Success Manager at the same company, responsible for implementation, training, and maintaining relationships with clients.

Shali also gained experience as a Management Intern at HERHealthEQ, a nonprofit focused on reducing female mortality in developing nations. Shali contributed to expanding their medical manufacturer database, building partnerships, and conducting research on local medical device distributors.

Shali served as a Health Technology Intern at the NYC Department of Health and Mental Hygiene, supporting digital mental health projects. Additionally, they worked as a Graduate Teaching Assistant at Columbia University Mailman School of Public Health, where they co-led lab sections for graduate students.

In previous roles, Shali interned at Memorial Sloan Kettering Cancer Center, where they collaborated on developing a policy arm for the Integrated Cancer Care Access Network. Shali also interned at the Milbank Memorial Fund, conducting research on the impact of the opioid epidemic and providing policy options for states.

Before their internships, Shali worked as a Mayor's Intern at the Medical Examiner's Office in the City of Philadelphia, analyzing data for the National Child Death Review Database. Shali also developed and analyzed a survey on civic engagement for Asian Americans in Philadelphia.

During their time at Temple University, Shali held multiple positions, including Resident Assistant, Academic Success Coach, Honors Ambassador, Temple Option Grader, and Student Leader for Temple Honors Appalachia. Shali also worked as a Program Facilitator at Girls Inc., teaching technology literacy and sexual health education to girls.

Overall, Shali Pai's work experience demonstrates their strong commitment to improving healthcare outcomes, particularly for women and underserved populations, through a range of roles in client success, research, policy, and community engagement.

Shali Pai, MPH has a Master of Public Health (MPH) degree in Health Policy and Management from Columbia University Mailman School of Public Health. Shali also holds a Bachelor of the Arts (B.A.) degree from Temple University with minors in Healthcare Management and Biology, specializing in the Sociology of Health.

In addition to their formal education, Shali has acquired various certifications. Shali is currently pursuing certification as a Full Spectrum Doula from Birthing Advocacy and Doula Trainings, expected to be completed in December 2022. Shali obtained a HIPAA certification from HIPAA Training in April 2019. Shali also holds a Child Sexual Abuse Prevention Certification from The Joseph J. Peters Institute, which they obtained in April 2015.

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Timeline

  • Senior Client Success Manager

    October 1, 2023 - present

  • Client Success Manager

    June, 2022