Richa Khare

Richa Khare is an experienced healthcare professional specializing in patient experience and service excellence. Currently serving as the Head of Patient Experience at Max Healthcare since March 2025, Richa has held various roles in prominent healthcare institutions, including Care Manager at Apollo Cradle and Executive at Manipal Health Enterprises Pvt. Ltd, focusing on the care and management of international patients. Previous positions include Deputy Manager at BLK Super Speciality Hospital, where leadership encompassed ICU and VIP management during the COVID-19 pandemic, and Assistant Manager at Aakash Healthcare, concentrating on patient care services and satisfaction. Richa's early career includes roles as a Guest Relations Executive at BLK Super Speciality Hospital and Patient Welfare Officer at Fortis Healthcare. Richa holds an MBA in Hospital Administration and a Bachelor of Science in Biotechnology, supplemented by a Global Certificate in Data Science.