Michelle Pass has extensive experience in various roles within Maxcess International, starting as a Marketing Coordinator and progressing to the position of Salesforce.com Manager. In the current role since July 1999, Michelle focuses on enhancing Epicor processes in collaboration with end users and IT, as well as overseeing implementations in new and existing locations. As the Salesforce.com Administrator since 2009, management of the Customer Service and Sales database has been a primary responsibility. Michelle also has experience in website management, expanding skills through evening classes to maintain global websites after budget cuts impacted staffing. Prior experience includes an internship at Tidland Corporation as a Filing Clerk, which provided foundational skills in organization and customer service. Educational background includes a Certificate as Tax Preparer from Jackson Hewitt Tax School, business studies at Portland State University, Washington State University, and an Associate of Science degree in Business Administration and Management from Clark College.
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