James Booth

James Booth is a Site Reliability Engineer at MaxContact since May 2022, with previous experience as a System Administrator at Littlefish (UK) Ltd and a Desktop Support Analyst at TES Global. Throughout a diverse career in IT support, James has developed expertise in scripting with Windows Powershell, managing telephony systems, overseeing hardware and software setups, and delivering technical support across various platforms, including VoIP and Exchange email systems. Significant roles include organizing account setups and troubleshooting issues in multiple environments, as well as contributing to knowledge transfer and training initiatives. James Booth’s strong background in service desk operations and technical support is complemented by foundational education at 3AAA Academy and Aston Comprehensive.