MacKenzie Gossard

MacKenzie Gossard is a seasoned professional with extensive experience in the insurance and customer service sectors. Currently serving as a Surplus Lines Analyst at Maximum Independent Brokerage, LLC since March 2019, Gossard is responsible for analyzing reports, managing filing processes across 14 states, mentoring junior team members, and maintaining internal filing systems. Prior roles include Client Service Representative, Guerilla Marketing Specialist, and various internships that focus on marketing, sales, and event management. Gossard holds a degree from Illinois State University and has a background in managing teams and enhancing customer satisfaction across different industries.