Charlene E.

Charlene E. has extensive experience in quality assurance, case management, and business consulting across various industries. Currently serving as a Quality Assurance professional at Maximus since September 2023, Charlene E. monitors service quality and provides feedback to ensure adherence to established standards. Previous roles include Data Entry/Analytics at Vaco, Business Consultant at Diversified Robotic Inc., and Case Manager/QC at Witt O'Brien's, where responsibilities included managing cases and ensuring federal compliance. Charlene E. has also contributed as a Trainer/QC at ACT Holdings, FEMA Representative at Express Employment Professionals, Site Director at Zenith Learning, Operations Director at Have Haven Child Placing Agency, and held multiple positions at United Airlines, showcasing a strong background in operations, compliance, and customer service.