Joshua Walker

Joshua Walker is a Quality Assurance Analyst at Maximus since February 2023, responsible for conducting quality assurance audits and evaluating the work of Credentialing Specialists. Previously, Joshua served as a Sr. Quality Assurance Analyst and Quality Assurance Analyst at Lower, where responsibilities included designing quality standards and ensuring compliance. Joshua's extensive experience includes roles such as Loan Advisor and Account Manager, demonstrating expertise in customer relations and mortgage loan production. Prior positions at Bank of America included Assistant Vice President in Sales Support, where guidance was provided for compliance initiatives, and various roles that emphasized operational support and client satisfaction. Joshua began a career at Franklin University, advancing from Office Assistant to Circulation Team Manager while managing a large team. Joshua holds a Bachelor's degree in Business Administration from Franklin University.