Victor Janey

Victor Janey is a seasoned professional with over 25 years of experience in managing large-scale, high-volume multi-channel contact center operations, particularly in virtual delivery environments. Currently serving as Vice President and Project Manager at Maximus Federal Services, Inc. since November 2018, Victor oversees the delivery of significant information technology projects. Prior to this role, Victor held the position of Senior Director of Operations at General Dynamics Information Technology, where contributions to customer service delivery models were prominent. Earlier experiences include director roles at Vangent, Inc., which involved managing customer service operations for federal contracts, and a Deputy Program Manager position at NCS. Victor holds a Bachelor of Arts degree from Cornell College.