Susan Reddecliff is a seasoned professional in customer operations and marketing, currently serving as Customer Operations Manager at Maxwell since May 2023. Prior experience includes a role as Marketing Customer Experience Manager at LenderSelect Mortgage Group and Marketing Manager at Atlantic Bay Mortgage Group, where contributions included establishing a Marketing Concierge Team to enhance customer service. Previous positions also encompass Supervising roles at LoanCare and Shapiro, Brown & Alt, overseeing personnel in document control and post-foreclosure documentation, respectively. Additionally, Susan Reddecliff began their career as a Standards of Learning Tutor at Virginia Beach City Public Schools. A graduate of Old Dominion University, Susan holds a Bachelor of Arts in Business/Corporate Communications.
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