Hams Samir is an accomplished professional with extensive experience in customer service and content creation. Currently serving as the Assistant Customer Service Manager at Mazaady since January 2023, Hams focuses on enhancing the customer experience, resolving issues, and developing service policies. Additional roles include Reservation Specialist at Hostel Mate, Content Writer at Upwork, Social Media Marketing Specialist at Daazzlle, Content Writer at SEO Egypt LLC, freelancer content writer at BENEFIT Agency, and Content Writer at Travel to Egypt. Hams's earlier experience includes a significant tenure at TOLIP Hotel Alexandria in the Front Office, along with roles at the International Water Technology Association and Hindawi Publishing as a proofreader and graphic specialist. Educational qualifications include studies at Lycée Français d'Alexandrie and Beirut Arab University.
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