Chad Anderson

Chad Anderson is a seasoned Vendor Manager with extensive experience in customer care and operational management, currently serving at Mercedes-Benz USA since October 2018. In this role, Chad has successfully overseen customer care and roadside operations, achieving significant profitability increases for the Mercedes-Benz mbrace and Volkswagen Car-Net programs. Previous experience includes vendor management roles at Verizon Connect, where Chad drove substantial revenue growth and improved training processes. With a strong foundation in operations from roles at e-Transform and Career Connection, Inc., Chad has consistently demonstrated a commitment to enhancing customer experiences and achieving operational excellence. Chad holds a Bachelor of Business Administration from Morehouse College.