Mark E.

Mark E. has extensive experience in the automotive industry, currently serving as the Principal Projects & Data Manager at Mercedes-Benz USA since March 2017, where responsibilities include improving IT systems and driving data-based operational enhancements that achieved a 40% reduction in inquiry turnaround times. Previous roles at Mercedes-Benz included Principal Service Engineer and Service Engineer, focusing on diagnosing and resolving advanced driver assistance systems and braking issues, while effectively utilizing data analytics tools like Power BI and SQL. Earlier experience includes a mechanical engineering internship at Marshalltown, where Mark designed and tested tool assemblies, and a teaching assistantship at the University of Arkansas, supporting engineering education. Mark E. holds a Bachelor's Degree in Mechanical Engineering from the University of Arkansas.