MB&W
Karen K. has a diverse work experience spanning over several years. Karen currently holds a role as a Senior Business Analyst at McCarthy, Burgess & Wolff, starting in November 2022. Prior to this, they worked at Phoenix Financial Services from 2017 onwards, where they were an IT Team Lead responsible for training and overseeing the Client Interface team. At Premiere Credit of North America from 2015 to 2017, they served as the Supervisor of Quality Assurance, leading a team of Call Monitors. From 2011 to 2015, they were a Software Consultant at Hospitality Control Systems, specializing in POS systems for various businesses. Karen also held various roles at McCarthy Burgess and Wolff from 2009 to 2011, including Auditing and Compliance Manager. Their early work experience includes being a Systems Analyst at National Enterprise Systems from 1991 to 2009, where they also served as a Skip Tracing Manager.
Karen K. attended The University of Akron from 1982 to 1985, where they studied Business. Prior to their university education, they also attended Solon High School, although no specific dates or fields of study were provided.
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MB&W
MB&W specializes in third-party collection, outsourcing, customer retention, reporting, analytics, litigation management and consulting.