Melissa Singh

Melissa Singh currently serves as SVP, Account Director at McCann Worldgroup, leading high-visibility client accounts such as USPS and WillScot, with a strong focus on CRM, lifecycle marketing, and customer experience initiatives. Prior roles include Head of Performance Marketing at New York Life Investments, where Melissa enhanced client satisfaction through data-driven marketing strategies, and Senior Director, Client Services at Ogilvy, managing global portfolios including Colgate during challenging market conditions. Additional experience includes roles in customer experience at Infor and digital transformation at AXA US, complemented by advanced degrees in business administration from St. John's University and a bachelor's degree from Farmingdale State College.