David James is a Digital Product Lead at McDonald's Corporation, where they focus on delivering innovation across digital products and enhancing customer experience. With over 10 years of experience in digital transformation within the quick-service restaurant industry, David has held key roles, including Digital Channels Leader at Yum! Restaurants International and has been recognized with awards for excellence in digital strategy. They have a strong educational background in business and marketing, including certification from YUM! University and a Certificate Four in Business from Thomson Education Direct. David is passionate about aligning technology with customer-first innovation, fostering cross-functional collaboration, and developing strategic roadmaps.
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