Jay Nagda has a diverse professional background in financial services and customer support, with experience spanning several reputable organizations. At ICICI Bank, Jay effectively handled over 200 client inquiries weekly, promoting digital banking services. Following this role, at SOVEREIGN TRADEXPORT PRIVATE LIMITED, Jay managed comprehensive financial operations while providing customer service support. Currently, at goeasy Ltd., Jay oversees a portfolio of over 100 clients, focusing on personal loan solutions and achieving significant customer satisfaction. Additionally, Jay serves as a Customer Experience Associate at McDonald's, delivering exceptional service and managing daily transactions. Jay also gained experience as a Human Resources Intern at Randstad, enhancing recruitment efficiency. Educational qualifications include a Bachelor of Business Administration with a focus on Finance from S K Somaiya Vidyavihar College and a postgraduate degree in Global Business Management from Humber College.
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