Trace Miller possesses extensive experience in roles emphasizing analytical and technical support within various organizations. Currently serving as a Reports Analyst at McGraw-Hill since July 2019, Trace has previously held positions as a Technical Support Engineer at Veeam Software and as an Assistant Contact Center Manager at Teleperformance, USA. Trace's career began at Express Scripts, where responsibilities included roles as a Resolution Team Lead and Customer Service Representative. This diverse background highlights a strong foundation in customer service, technical problem-solving, and data analysis.
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