Casey Quertermous

Casey Quertermous is currently the Vice President of Strategic Accounts at MCI, leveraging over 16 years of experience in management and senior management roles within the BPO and Solution Delivery sectors. In previous positions, Casey has excelled in service and solution delivery, effectively balancing client expectations, financial performance, and employee engagement. With a notable background servicing various verticals—including telecommunications, consumer packaged goods, and travel—Casey has consistently increased quality, efficiency, and profitability across organizations. They are also a COPC CSP Standard Registered Coordinator, reflecting a commitment to operational excellence.