Nelly Kaidan has accumulated diverse experience in various roles, primarily in customer success and business development. Nelly served as Head of Customer Success and Customer Success Manager at Plum Guide, following initial roles as a Business Development Intern. Prior to this, Nelly held positions as a Policy and Procedure Intern at ORCA EPA and a Business Development Intern at CleanCloud, with early experience as an Investment Banking Summer Analyst at J.P. Morgan. Nelly holds two degrees from Durham University, a Master's in Conflict Prevention and Peacebuilding in International Relations and Affairs, and a Bachelor's in Philosophy Politics & Economics, specializing in Politics.