Emily Flood

Emily Flood is an accomplished healthcare finance professional with extensive experience in patient accounting and accounts receivable management. Currently serving as the Manager of Patient Accounting at McLaren Health Care since October 2017, Emily oversees a team of 31, manages external vendors, and implements strategies to reduce outstanding accounts receivable. Previously, as a Supervisor in the same department, Emily led a team of 25, developed training materials, and focused on improving employee satisfaction and performance metrics. With prior experience as Accounts Receivable Manager at Centria Healthcare, Emily has a proven track record in coaching teams, conducting audits, and collaborating with legal counsel on claims. Emily holds a Bachelor of Arts in Psychology and Spanish from Hope College.