Benjamin Marquez has extensive experience in project management and client operations, having worked at Crafty from June 2018 to June 2022 in various roles including Field Coordinator, Senior Project Coordinator, Client Success Manager, and Client Operations Manager. Responsibilities included training and onboarding in emerging markets, identifying operational inefficiencies, improving standard operating procedures, and fostering client relationships while managing resources using tools like Tableau and HubSpot. Currently, Benjamin serves as a Customer Solutions Specialist at McMaster-Carr, starting in November 2025. Benjamin's educational background includes a Bachelor of Science in Applied Management from Grand Canyon University, graduating Magna Cum Laude, and a Master's degree in Business Administration with a specialization in Data Analytics from the University of Illinois Urbana-Champaign.
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