Jessica Wakefield

Jessica Wakefield currently serves as the Associate Manager of Customer Success Retail at Franklin Electric, a position held since January 2024. Prior to this role, Jessica worked as a Customer Solutions Analyst at Dreyer's Grand Ice Cream from June 2020 to January 2024, where collaboration with key stakeholders and management of multiple accounts were essential. Jessica's experience includes a logistics coordinator role at both Dreyer's Grand Ice Cream and Nestlé, demonstrating strong negotiation, communication, and analytical skills. Before entering the corporate sector, Jessica worked as a Registered Medical Assistant at Mercyhealth Wisconsin and Illinois, gaining experience in patient care and administration. Jessica holds an Associate of Science degree from Kishwaukee College, completed in 2017.