India R. Dupré

India R. Dupré has a comprehensive background in customer service and support, currently serving as a Phone and Text Contact Center Representative at McMaster-Carr since April 2021. Prior experience includes roles at FormFire, where India held positions from Client Support Specialist to Client Services Supervisor, excelling in troubleshooting client issues and maintaining high customer satisfaction scores. Additional experience includes a Team Lead role at Advancement LLC, overseeing training for data coders, and earlier positions at National General Insurance, focusing on service support and customer interaction. India holds a Bachelor of Arts in Digital Arts from Bowling Green State University and has foundational education from Cuyahoga Community College.