India R. Dupré

Phone Contact Center Representative at McMaster-Carr

India R. Dupré has a comprehensive background in customer service and support, currently serving as a Phone and Text Contact Center Representative at McMaster-Carr since April 2021. Prior experience includes roles at FormFire, where India held positions from Client Support Specialist to Client Services Supervisor, excelling in troubleshooting client issues and maintaining high customer satisfaction scores. Additional experience includes a Team Lead role at Advancement LLC, overseeing training for data coders, and earlier positions at National General Insurance, focusing on service support and customer interaction. India holds a Bachelor of Arts in Digital Arts from Bowling Green State University and has foundational education from Cuyahoga Community College.

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McMaster-Carr

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McMaster-Carr develops products that are used to maintain, repair, and operate manufacturing plants and large commercial facilities. The company’s product categories include pipes, tube and hose fittings, pumping and filtering, process control and instrumentation, plumbing and janitorial machinery maintenance, measuring, leveling, andinspecting, heating, air conditioning, and ventilation, lighting and electrical, power transmission, fabricating, cutting and sawing, machining and clamping, abrasives, finishing, and parts treating, material handling, storage hand tools, hardware fastening and sealing, raw materials, and protective clothing.McMaster-Carr was founded in 1901 and is headquartered in Elmhurst, Illinois, United States. The company has distribution branches in Robbinsville, New Jersey; Santa Fe Springs, California; Atlanta, Georgia and Cleveland, Ohio.