Mitchell Moreau is a seasoned professional with extensive experience in customer service and technical roles. Currently serving as a Healthcare Specialist at MDLIVE, by Evernorth since November 2018, Mitchell effectively resolves customer inquiries and schedules health consultations. Prior to this, a Software QA Engineer at Saldo Apps from May 2022 to January 2024, responsibilities included testing software, designing test cases, and ensuring compliance with requirements while utilizing tools like TestRail and Jira. Earlier roles include Customer Service Team Lead at Global Response and Customer Service Manager at Toyota Motor Corporation, where leadership involved monitoring staff performance and ensuring compliance. Mitchell's education includes ongoing studies for a Bachelor's degree in Biology at Broward College and a High School Diploma from Western High School.
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