After Sales Operations

The After Sales Operations team at Masria Digital Payments (MDP) ensures seamless post-purchase support and service for clients. This team handles client inquiries, resolves any issues, conducts follow-ups, and provides ongoing maintenance to ensure that all services and products—including cards, digital solutions, and processing systems—operate efficiently and meet the customers' needs effectively. They play a crucial role in maintaining customer satisfaction and fostering long-term relationships.