João Dias is an experienced professional in sales and customer service, currently serving as Gerente Comercial at MDS Group since November 2017, specializing in the sale and resale of automobile insurance, with certifications in both Life and Non-Life Insurance. Prior to this role, João worked at Worten Portugal as a Loja Operator from August 2016 to August 2017, gaining skills in retail sales and customer service in technology and telecommunications. Earlier, from June 2013 to December 2014, João developed sales and communication skills as a Call Center Operator at Randstad, emphasizing persuasive communication and customer relationship management. João holds a degree from Universidade Fernando Pessoa, obtained between 2014 and 2017, and completed Ensino Secundário with a focus on Languages and Humanities at Escola Secundária de Rio Tinto from 2011 to 2013.