Eduardo Casado Oca

Eduardo Casado Oca is an experienced professional in marketing and customer experience, currently serving as Marketing & CX Manager and Customer Experience Manager at MeasureUp, Media Interactiva, and Pedagoo. With a robust background in managing customer experiences across various domains, Eduardo has held roles involving CX support, onboarding, Voice of Customer (VoC) initiatives, and research. Eduardo's expertise extends to training consultancy and project management, having developed content for Microsoft Office Specialist courses and managed training programs for educational institutions and businesses for over two decades. Eduardo holds multiple degrees in Marketing Research and Business Administration from Universidad de Sevilla, along with postgraduate qualifications in Digital Customer Experience and Digital Marketing.