Mechanical Orchard
Edward Hieatt is an accomplished executive with a strong background in customer experience and success, currently serving as Chief Customer Officer and Advisor at Mechanical Orchard and Artium, respectively. Previously, Edward held senior leadership positions at VMware, where responsibilities included SVP of Customer Experience and Success and SVP of Services & Support for Tanzu. Edward has also contributed to the Linux Foundation Public Health as a Board Member and served as SVP of Customer Success and VP of Pivotal Labs at Pivotal Software, Inc. Academically, Edward holds a BA in Mathematics from the University of Oxford, earned from August 1995 to August 1998.
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Mechanical Orchard
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Mechanical Orchard is a GenAI-native technology company that de-risks the process of bringing old but critical computer systems up to date. We modernize and run crucial business applications used by some of the largest companies around the world. Our goal? Help our customers stay ahead of the curve, compete at an ever-accelerating pace, and win in their markets. Mechanical Orchard is based in San Francisco, CA.