Anna Collier currently serves as Regional Director of Client Success for NORAM West and LATAM at Medallia, where responsibilities include being a strategic advisor to clients and ensuring value realization through enhanced customer experience (CX) and employee experience (EX) programs. Prior experience includes leading customer experience initiatives at Millicom (Tigo) in various roles, where Anna successfully developed regional strategies for corporate business units and implemented customer journey mapping. Earlier career highlights include managing intercultural learning services at AFS Intercultural Programs and serving as a professor at Universidad Austral de Chile. Anna holds an MBA from INSEAD, an MA in Intercultural Relations from the University of the Pacific, and a BA in Foreign Languages, Linguistics, and Education from Central Washington University.
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