Medallia
Berto Ponce is a seasoned professional in experience management and solutions consulting, currently serving as Sr. Manager for Professional Services Sales at Medallia since February 2022. At Medallia, Berto contributes to the pioneering leader in Experience Management through the Medallia Experience Cloud platform. Prior experience includes a tenure at Axis Group from June 2016 to February 2022, where Berto held various roles including Channel Partner Sales Manager, Sr. Customer Success Manager, Sr. Solutions Consultant, Solutions Consultant, and Associate Solutions Consultant, focusing on sales strategy, customer success, and technical solution delivery. Berto holds a Bachelor of Science in Biomedical/Medical Engineering and a Master of Science in Technology Commercialization and Entrepreneurship from Rensselaer Polytechnic Institute.
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Medallia
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Over a thousand of the world’s leading brands trust Medallia Experience Cloud™, a software-as-a-service (SaaS) platform, to win through customer experience. Through their platform they capture feedback everywhere their customers are, understand it in real-time, and deliver insights and action across their organization. This empowers organizations and their employees to embed the pulse of the customer into their daily decisions. Through Medallia Experience Cloud, companies can create more loyal customers, grow faster, reduce costs and improve corporate culture.