Daniel GA is a seasoned professional with a diverse background in technical support, consulting, and IT management. Currently serving as a Product Expert at Medallia since August 2021, Daniel provides tiered support, collaborates with engineering for bug documentation and testing, and assists in professional services during implementations. Prior roles include Technical Expert at Plex Systems, Inc., where technical support and configuration management for cloud manufacturing solutions were provided, and Pre-Sales IT Consultant at CA Technologies, specializing in IT service management and automation solutions across the EMEA region. Earlier experience encompasses credit card analysis at SAP Concur, IT support at McKinsey & Company, incident management at IBM, brand management at Evento S.L., and managerial roles in hospitality. Daniel holds a degree in Economics from the Universidad de Oviedo.
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