Michael Audelo

Michael Audelo is an experienced Senior Customer Success Manager in the Public Sector at Medallia, where responsibilities include managing client relationships and optimizing customer investments. Prior to this role, Michael spent over a decade at IBM, serving as a Senior Executive Partner for Customer Success and earlier as a Senior Implementation Consultant, focusing on customer strategy and product integration. Additional experience includes founding Michael Audelo & Associates as a Principal HR Consultant, working as an HR Solutions Consultant at PeopleAdmin, and holding various roles at Sigma Data Systems, including Vice-President for Training and Support Services. Michael's career began at the City of Fresno as a Management Analyst, where innovative recruitment strategies were developed. Michael holds a Bachelor of Science in Organizational Behavior from the University of San Francisco and further education at Chapman University.