Patrick O'Brien is a seasoned professional with extensive experience in customer experience and market research. Currently serving as a Principal Solutions Consultant at Medallia since January 2018, Patrick has advanced through various roles including Senior Solutions Consultant and Solutions Consultant. Prior to joining Medallia, Patrick worked at Rogers Communications from October 2010 to January 2018, holding positions such as Manager of Voice of Customer Platform Measurement and Program Manager for Customer Experience Insights & Metrics. Earlier career experiences include roles as a Senior Market Research Analyst at Rogers and a Research Analyst at Léger. Patrick's career began in 2002 as a Data Analyst at Research House. Patrick holds a Bachelor of Arts (Honours) in Political Science from Western University, completed in 2001.
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