Ted Thomas is a seasoned professional with extensive experience in technology and strategic consulting. Currently serving as a Principal Solutions Strategist at Medallia and Chief Architect at DEFIANT AI INC., Ted specializes in AI-native workflow optimization to enhance executive leadership's ability to achieve critical objectives. Previous roles include Advisory Solution Consultant at ServiceNow, where Ted focused on digitizing operations in Federal Healthcare, and Principal Solutions Engineer at Salesforce, developing cloud-based solutions for organizations. Ted's early career includes significant positions at Booz Allen Hamilton and the Tennessee Valley Authority, coupled with foundational experience in healthcare and biomedical research. Ted holds multiple graduate certificates in engineering and is pursuing further education in Applied Generative AI for Digital Transformation at MIT.
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