Tai Roach

Tai Roach serves as the Senior Manager of Customer Support at Medallion since April 2023, specializing in automation for credentialing, licensing, and compliance within provider networks. Previously, Tai engaged in business development at Atomic Jolt, gaining insights into customer needs related to LMS platforms, and worked at Versured as an Account Executive and Implementation Manager, focusing on lead generation and understanding the insurance industry. Tai's extensive experience at Air Comm spanned various leadership roles, overseeing teams in sales, account management, and customer support. Earlier career roles included managing licensing processes for healthcare professionals at Physician Licensing Service and assessing medical insurance eligibility at Cogent Health - Auto RX. Educational background includes ongoing studies in Organizational Leadership at Southern New Hampshire University and a Women in Leadership Certificate from Cornell University.