Michelle Ongaga-Crawford

Michelle Ongaga-Crawford is an experienced professional with a diverse background in operations, partnership management, and strategic development. Currently serving as the Employer Partnership Manager at MedCerts, Michelle leads a team focused on enhancing experiential learning and employment opportunities for students. Previous roles include Operations Leader at Oscar Health, where Michelle improved service efficiency and customer experience, and Owner of Cold Beauty, which provided interactive marketing experiences. Michelle has also held leadership positions at Cryo Recovery Lab and the University of Phoenix, demonstrating expertise in team building, strategic planning, and data analysis. Michelle holds a Master of Business Administration with a focus in Human Resources Management from the University of Phoenix and a Bachelor of Science in Mass Communication/Journalism from New Mexico State University.