Massimo Cugno is an experienced emergency dispatcher currently working at the Medford Police Department/NEMLEC since July 2021. Prior to this role, Cugno served as a dispatcher at Regis College from October 2020 to July 2021 and worked as a security officer at Winchester Hospital between September 2020 and July 2021. Cugno also has a background in security, having been part of the Boston Red Sox security team from January 2016 to January 2020. Cugno holds a Bachelor's degree in Criminal Justice from Lasell University, obtained from 2016 to 2020, and graduated with a High School Diploma from Medford High School in 2016.
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