MEDfx
Justin Iocco is a seasoned professional with extensive experience in technical support and customer service within the technology sector. Currently serving as a Software Support Technician at MEDfx Corporation since May 2014, Justin provides help desk support for medical billing software, remotely assists customers, and collaborates with development and IT teams for efficient problem resolution. Prior to this role, Justin worked as a Customer Account Executive at Comcast, excelling in technical call center operations and training new hires while managing escalated customer issues. Earlier experience includes a technician role at American Superconductor, where Justin conducted electrical lab tests and participated in R&D processes. Justin's career began as a laborer at Prosser General Contracting and is supported by a Certificate in HVAC/R from the Peterson School of Technology.
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MEDfx
MEDfx was founded to revolutionize the way health information is exchanged and transform the way disconnected providers deliver patient care. The healthcare landscape is fragmented, data is silo' d, and care teams are disconnected. MEDfx addresses these challenges by integrating patient data from disparate sources to provide healthcareorganizations access to longitudinal patient information to empower providers with broader clinical insights into their patient's records. This enables the sharing of data in real-time across care teams for more informed and integrated care. Additionally, we provide applications designed help care teams better coordinate and reduce redundancies. These steps to patient-centric-care are proven to both improve the quality of care and reduce the cost of treatment and are integral components of Value-Based Care and better Population Health management.