Justin Iocco

Justin Iocco is a seasoned professional with extensive experience in technical support and customer service within the technology sector. Currently serving as a Software Support Technician at MEDfx Corporation since May 2014, Justin provides help desk support for medical billing software, remotely assists customers, and collaborates with development and IT teams for efficient problem resolution. Prior to this role, Justin worked as a Customer Account Executive at Comcast, excelling in technical call center operations and training new hires while managing escalated customer issues. Earlier experience includes a technician role at American Superconductor, where Justin conducted electrical lab tests and participated in R&D processes. Justin's career began as a laborer at Prosser General Contracting and is supported by a Certificate in HVAC/R from the Peterson School of Technology.