Gaynor Johnson

Gaynor Johnson has a diverse background in customer experience and operations, with extensive experience in leadership roles. At Media24 (Pty) Ltd from March 2022 to May 2024, Gaynor served as Head of Swipe iX Software Solutions, Head of Customer Success & Operations, and Head of Innovation. Prior to this, Gaynor founded my mood chef, focusing on meal planning solutions for working mothers, and worked as a Customer Experience Consultant for various SMMEs. Experience also includes a role as Customer Success Architect at Clickatell, where Gaynor developed customer experience strategies for enterprise clients, and as Head of Customer at Tencent Africa, leading customer experience strategies across four products. Educational qualifications include a BTech in Marketing from Cape Peninsula University of Technology and studies in Entrepreneurship at Akimbo.