Jocelyne Naidoo

Jocelyne Naidoo has a work experience spanning from 2011 to the present. Jocelyne started their career in 2011 as an LMS Content Manager at The StudyCloud, where they worked until 2016. In 2017, they joined Derivco as an Information Technology Resource Planner for a period of six months. In 2018, they transitioned to the role of an Information Technology Project Coordinator, which they held until the end of the year. From 2019 to 2022, Jocelyne worked as an Information Technology Support Engineer at Derivco. Currently, they are employed as a Junior Customer Success Manager at Mediatool, starting from May 2022.

Jocelyne Naidoo attended Apollo Secondary School until 2009. Jocelyne did not obtain a degree or specialize in any field of study during their time there.

In terms of additional certifications, Jocelyne obtained the following:

- In October 2022, they completed the "Onboarding and Adoption Best Practices for Customer Success Management" certification from LinkedIn.

- In September 2022, they obtained the "Customer Success Management Fundamentals" certification, also from LinkedIn.

- In September 2019, they obtained the "ITIL Foundation Level" certification from PeopleCert.

- In December 2018, they completed the "Querying Microsoft SQL Server 2016" certification through Microsoft 365 Partner.

- In October 2017, they obtained the "Scrum Master Certified" certification from agile42.