Licelott (Lisa) Barrios

Licelott (Lisa) Barrios has a diverse work experience spanning over multiple industries. Licelott (Lisa) began their career as a Customer Service Representative at Esther Pharmacy Inc in 2011, where they worked until November 2014. Following that, they joined GameStop as a Game Advisor from November 2014 to March 2015. Licelott (Lisa) then moved on to Glidewell Dental, where they served as a Team Lead for Customer Support from March 2015 to December 2016.

In 2017, Lisa started working at Apple, initially as a Product Zone Specialist from May 2017 to February 2018. Licelott (Lisa) then transitioned to the role of an iOS Technical Support Specialist from February 2018 to December 2019. Licelott (Lisa)'sfinal role at Apple was as a Mac + Technical Support Specialist from December 2019 to August 2020.

Lisa's next career move was to CareCru, where they became a Technical Customer Success Manager from August 2020 to June 2021. Following their time at CareCru, they joined ClickUp as a Technical Support Specialist from June 2021 to January 2023.

Currently, Lisa is employed at MediaValet as a Senior Technical Support Specialist, which they started in January 2023 and is currently ongoing.

Licelott (Lisa) Barrios completed their high school education at Sacred Heart High School Yonkers from 2008 to 2011. Licelott (Lisa) obtained their high school degree during this period.

In 2011, Lisa enrolled in Mercy College, where they pursued a Bachelor's of Science degree in Psychology. Licelott (Lisa) attended Mercy College for four years until 2015, graduating with their Bachelor's degree.

Additionally, Lisa has obtained several certifications to enhance their skills and knowledge. These certifications include Efficient Time Management, Python Essential Training, DevOps Foundations, Scripting for Testers, Succeeding in DevOps, Customer Service: Handling Abusive Customers, Customer Service: Managing Customer Expectations, Working with Upset Customers, Writing Customer Service Emails, and User Experience Design. These certifications were obtained from LinkedIn and General Assembly, with the most recent certification being obtained in July 2022.