JE

Janett Egber

Customer Obsessed Program & Experience Lab Lead
at Medibank

Janett Egber is a seasoned professional in customer experience and design strategy, currently serving as the CX Capability Lead at Medibank, where the focus lies on enhancing customer-centric decision-making. With a diverse background spanning roles such as Global Catalyst and Australian Ambassador for The League of Intrapreneurs, Janett champions innovative solutions to societal challenges. Previous leadership includes founding the Egber Group to promote intrapreneurship and serving as CEO of AAT Australia, enhancing value for small business bookkeepers. Janett's extensive experience at National Australia Bank involved strategic partnerships and innovation through NabLabs, alongside significant roles at ANZ, Telstra, and Roy Morgan Research. Academic credentials include a Master of Marketing from Melbourne Business School and a BA from The Hebrew University of Jerusalem.

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