Sabrina Phung

Product Manager at Medibank

Sabrina Phung is an accomplished Product Design Chapter Lead specializing in UX Design and Insights at Medibank since June 2021, where responsibilities include leading design and research efforts in the Digital Labs, managing design operations, and mentoring other designers. Previously, Sabrina served as a Senior CX Designer at Medibank, focusing on enhancing customer experience through research methodologies, and developed a customer framework to strengthen business alignment. Prior experience includes a role in Product Design & Strategy at OneTwo Home Loans, where Sabrina contributed to building initial product offerings, and a position as Service & Interaction Designer at Fjord, leading projects from research to strategy. Additional roles include positions at Telstra, Microsoft, Macquarie Group, and Haystac. Sabrina holds a Double Degree in Laws and Arts from Monash University.

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Melbourne, Australia

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Medibank

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Medibank Private Limited is a private health insurer. The Company underwrites and distributes private health insurance policies under its brands, including Medibank and ahm. The Company has two segments: Health Insurance and Complementary Services. The Health Insurance segment offers private health insurance products, including hospital cover and extras cover, as stand-alone products or packaged products that combine the two. Its hospital cover provides members with health cover for hospital treatments, whereas extras cover provides health cover for healthcare services, such as dental, optical and physiotherapy. The Health Insurance segment also offers health insurance products to overseas visitors and overseas students. The Complementary Services segment offers a range of activities, including contracting with government and corporate customers to provide health management services, as well as providing a range of telehealth services in Australia and New Zealand.


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1,001-5,000

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