Angela Clemons has extensive experience in account management and consumer advocacy within the healthcare industry, currently serving as a Self-Funded Account Manager and Senior Consumer Advocate at Medica since February 2012. Angela has demonstrated expertise in enhancing client relationships, analyzing member appeal requests, and empowering brokers with clear communication and resources. Previous roles include Consumer Advocate, where Angela led a team project to improve communication templates, and Health Plan Specialist III, focusing on member benefits and claims resolution. Prior experiences include a Communications Intern position at Blackhawk Church and a Management Consultant role at CUNA Mutual Group, complemented by a Bachelor's Degree in Business/Corporate Communications and Religious Studies from the University of Wisconsin-Madison.
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