Justin Vertock

Justin Vertock is an experienced IT professional with a strong background in desktop and Mac support. Currently serving as a Desktop Support Specialist and Mac Support Specialist at Medical Mutual since August 2019, Justin has previously held positions including IT Support Specialist at Vogelsang USA, and Service Desk Analyst at Shiloh Industries, where responsibilities included collaborating with server support and network engineers. With expertise in knowledge management, Justin has developed and maintained knowledge articles using ServiceNow. Additional experience encompasses IT consultant roles at Lowman Electric and Apex/Cleveland Clinic, as well as technical support positions at The Hardware Exchange and Medina County ESC. Justin's educational background includes a Bachelor of Applied Science in Information Systems Security and an Associate of Science in Computer Networking from ITT Technical Institute-Strongsville.