Janett B.

Janett B. is an experienced Software Support Manager at MedInformatix since April 2006, overseeing the Support Department, managing Technicians and Engineers, and establishing an on-call schedule for after-hours support. Previously, Janett held roles as a Senior Support Technician at MedInformatix, where responsibilities included client assistance with EMR, EHR, and medical billing systems, training employees, and performing QA testing and SQL programming. Other notable positions include Software Support Specialist at Granite Software, NOC Technician at Youbet.com, and Software Support Engineer at Cisco, with a strong background in technical support and network performance. Janett holds a Bachelor of Science in Telecommunications Management from DeVry University and a degree in Surgical Technology from Concorde Career Colleges.