Medisoft Limited
Lauren Clarkson serves as an Account Manager at Medisoft Limited, specializing in EMR software for the Ophthalmology market in the UK and Ireland. In this role, Lauren is dedicated to maintaining strong relationships with customers and ensuring their needs are met effectively. Prior experience includes serving as Webmaster for the British Association of Retinal Screening, where Lauren contributed to managing online presence within the diabetic eye screening field. Additionally, Lauren has extensive experience at Doncaster and Bassetlaw NHS Trust, holding positions such as Failsafe & Engagement Lead and Failsafe Officer to oversee screening processes and ensure efficient service delivery. Earlier roles at Barnsley Hospital NHS Foundation Trust involved providing diabetic eye screening services, including retinal imaging and patient assessments.
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Medisoft Limited
Medisoft’s vision is to transform the practice of ophthalmology by means of advanced technology. Medisoft was founded in 1997 by Robert Johnston, a consultant ophthalmologist, and his brother David Johnston, who brought commercial and marketing experience from the pharmaceutical industry. They combined their knowledge to form a software company with the sole focus of ophthalmology. Our award-winning electronic medical record (EMR) system supports every aspect of ophthalmic assessment and treatment. Continuous development over two decades has made Medisoft one of the world's leading EMRs. Medisoft designs, develops and supports software which is currently used by over 150 hospitals around the globe. Installation, training and technical support are provided in-house: all our staff receive thorough clinical training. We advise eye departments worldwide on delivering process and efficiency improvements through paperless working and shared care. Our clinical modules are designed and tested by practising ophthalmologists. Our UK helpdesk offers friendly and expert support to all our users. We answer 99% of calls within five rings, the majority being resolved at the time of enquiry.