Monica Spead is a seasoned professional in client services and account management, currently serving as a Client Services Analyst at Medlytix LLC since December 2016, where responsibilities include coordinating communications between teams, creating marketing materials, and participating in client implementation. Previously held the role of Account Reconciliation Analyst, managing client accounts, validating billing, and conducting monthly reconciliations. Monica has extensive experience at The Regus Group in various management positions, enhancing customer service operations and client engagement. Earlier roles include Marketing Assistant at Accelerated Performance Group and various internships in payroll and quality assurance, complemented by a Bachelor of Science in Business Administration with a focus on Marketing from the University of North Carolina Wilmington.
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