Mark Riad

CRM Team Manager at Medmark Egypt

Mark Riad is an experienced professional in client relations and management, currently serving as CRM Team Manager and Client Relations Unit Head at Medmark Egypt since March 2015. Mark has held various positions within the company, including Client Relations Senior Advisor and Membership Advisor. Prior to Medmark, Mark gained experience in retail sales at Orange Egypt from June 2011 to September 2013 and worked as a Sales Representative at Xerox for a brief period in 2009. Mark's educational background includes a degree in Business Administration, Management and Operations from Alexandria University, completed in 2014, and a Bachelor's degree from Alexandria Language School, earned in 2006.

Location

Alexandria, Egypt

Links

Previous companies


Org chart


Teams


Offices

This person is not in any offices


Medmark Egypt

Medmark Insurance Brokerage is a registered insurance brokerage firm in Egypt, offering a full range of personal and general insurance solutions to individuals and families as well as companies and organizations. With over 30 years of experience, our specialty lies in the service-focused medical insurance and assistance fields, developing our know-how over the years and growing to offer all lines of insurance solutions in the market, offering our individual and corporate clients a 360-degrees portfolio management service. Medmark Insurance Brokerage (MIB) is based in Cairo and has a major branch in Alexandria, with retail outlet presence in Heliopolis and Sporting Club (Alexandria). Our servicing platform in affiliation with Medmark Third Party Administrator (TPA) gives us a powerful market edge in providing clients with an end-to-end insurance provision and servicing solution. Medmark is one of the largest registered insurance brokerage companies in Egypt according to the annual EFSA report, holding a leading market share in both the retail medical and the Employee Benefits sectors. Medmark is also the market share leader in the field of international medical coverage in Egypt. Since 1998, we have maintained our position as the largest Bupa Global distributor worldwide, winning a total of 9 Bupa Top Distributor awards over the years. Our customer retention levels remain among our top achievements, believing that customer satisfaction and long-term relationships are the cornerstones of success. Our Corporate Principles: • Integrity – This principle governs everything we do • Care – Taking ownership of customer concerns and dealing with them in a confidential, and efficient manner • Excellence – We strive to exceed expectations by going the extra mile • And the belief that we are always Stronger Together. If you are interested in joining Medmark team, please visit our Careers page: https://medmark.eg/careers/


Industries

Headquarters

Cairo, Egypt

Employees

201-500

Links