Jai S.

Jai S. began their work experience in 2016 as a Client Services Executive at Teleperformance. In this role, they handled inquiries from the supply side of an e-commerce business via email with a customer-centric approach. In the same year, they were promoted to Assistant Manager and managed to meet and sustain all KRAs based on organizational requirements. They were the top-performing leader four times in a row. In 2019, Jai S. joined Urban Company as an International Support Manager, leading and managing all dimensions of business, technology, and project management. Later that year, they were promoted to Customer Success Manager. In 2022, Jai S. began working as an Operations Lead at MedPay®.

Jai S. has a Master of Arts degree in Art/Art Studies, General from Maharshi Dayanand Sarswati University, which they obtained between 2012 and 2014. Jai has also obtained several certifications, such as 'Identify and Unleash Potential in Your Employees' from LinkedIn in April 2022, 'Leadership Tips, Tactics and Advice' from LinkedIn in April 2022, 'Mentorship, Sponsorship, and Lifting Others as You Climb' from LinkedIn in April 2022, 'Google Slides Essential Training' from LinkedIn in August 2021, 'The Complete SQL Bootcamp 2021' from Udemy in August 2021, 'Microsoft Excel - Advanced Excel Formulas & Functions' from Udemy in June 2021, and 'How to Use Data Visualization to Make Better Decisions\u2014Faster' from LinkedIn in June 2021.